A handy flash tool explaining the HOQ is here. The HOQ is the centerpiece of Quality Function Deployment (QFD) that originated in a shipyard division of Mitsubishi in 1978. The most popular DSM is known as the House of Quality (HOQ). The seminal article in Western culture on the HOQ was written by John Hauser and Don Clausing in 1988. As our design develops we will likely come back to these for system flow diagrams. We used our intuition, post-its, and considerable time planning over the summer to accomplish this at the system level. Take for example the problem of assessing the Technology Readiness Level (TRL) for the Mars Curiosity Rover: ![]() DSM’s are useful for spotting the connections and relationships in complex systems. ![]() Professor Steven Eppinger has published a companion to your textbook on the topic. Now that we’ve 1) interviewed our customers, 2) reviewed basic literature on the topic, 3) divided the project into sub-assemblies, and 4) began specifying desired traits and characteristic functions of the sub-assemblies, it’s time we merge everything together via tools called Design Structure Matrix (DSM) Methods.
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